Your safety is our highest priority. Learn about our comprehensive measures to ensure a secure and trustworthy platform for everyone.
At Mingley, safety isn't just a feature—it's the foundation of everything we do. We've built a comprehensive, multi-layered safety system designed to protect both clients and companions at every step of their journey.
From rigorous verification processes to 24/7 safety support, we're constantly working to create the safest possible environment for meaningful connections.
Comprehensive protection at every level
Every companion undergoes rigorous identity verification using government-issued ID documents. We verify legal names, addresses, and age to ensure all users meet our eligibility requirements.
Comprehensive background screening is conducted for all companions to ensure the safety of our community. Our multi-layered approach includes criminal record checks and reference verification.
All companion profiles are manually reviewed by our safety team. We verify photos, information accuracy, and ensure compliance with our community guidelines before profiles go live.
All communications on our platform are encrypted end-to-end. Our messaging system keeps conversations private while allowing our safety team to respond to reported concerns.
We use bank-level encryption and secure payment processors to protect your financial information. Payments are held securely until service completion.
Our dedicated safety team is available around the clock to handle emergencies, safety concerns, and urgent support requests.
Best practices to stay safe while using our platform
Always arrange first meetings in public places with good visibility and foot traffic.
Inform a trusted friend or family member about your booking details and location.
If something feels wrong, it probably is. Don't hesitate to cancel or leave.
Keep all communications within our platform for your protection and records.
Check the verified badge and read reviews before booking a companion.
Immediately report any suspicious behavior or safety concerns to our team.
We're here for you 24/7
+27 (0)21 XXX XXXX
24/7
safety@Mingley.com
Response within 1 hour
+27 XX XXX XXXX
24/7
In case of immediate danger, always contact local emergency services (10111) first
What we promise to our community
We have zero tolerance for harassment, discrimination, or any form of misconduct. Violations result in immediate account suspension.
We regularly update our safety protocols based on industry best practices and user feedback.
We are open about our safety processes and publish regular safety reports for our community.
We provide tools and resources to help users make informed decisions and stay safe.
While we implement industry-leading safety measures, your vigilance and adherence to safety guidelines are equally important. Together, we create a safe and trusted community.